Frequently Asked Questions

Q1: What are the hours?

A1: Operating hours are Monday through Friday 7am to 11pm, Saturdays from 8am to 11pm and Sundays 9:30am to 11pm. Hours are subject to change during select holiday closures.

Q2: How many students are employed at this Starbucks location?

A2: University Centers has hired 68 student Starbucks baristas. Additional baristas will be hired to accommodate the constant demand, for an approximate total of 75-80 baristas.

Q3: Are the baristas considered Starbucks employees or university employees?

A3: All employees working at Starbucks at UC San Diego, a licensed store, are University Centers employees and undergo the same training requirements as partners in corporate Starbucks locations.

Q4: How does Starbucks at this location benefit UC San Diego students?

A4: There are several benefits to UC San Diego students:

  • As a licensed, self-supported store, profits become an allocated component of University Centers’ budget, which help maintain University Centers, your student union.
  • Employing approximately 70 students, providing leadership opportunities for student leads, along with community engagement.
  • Creating a community resource, known as a ‘third place’, a place for conversation and a sense of community. A third place other than school and home.
  • In a recent UC San Diego retail survey, over 72% of students who participated requested Starbucks.
  • Starbucks Corporate is providing a $5,000 annual grant for UC San Diego students, which focuses on issues related to sustainability.

Q5: Where can I learn more about the $5,000 Starbucks Sustainability grant?

A5: Information on the grant can be found here.

Q6: Can I use my Starbucks card to earn stars/rewards at this store?

A6: Yes, you can earn rewards when you use your Starbucks card at this location. However, rewards cannot be redeemed at this time.

Q7: Can I reload my Starbucks gift card at this location?

A7: Yes, you are able to reload Starbucks gift cards. Gift cards are also available for purchase at this location.

Q8: Will I be able to use TRITON CASH card at this store?

A8: Yes, absolutely!

Q9: Can I get Reserve coffee and Clover-brewed coffee at the UC San Diego store?

A9: No, Reserve coffee and Clover-brewed coffee is currently not offered at our store. Specialty edition coffees will be available for limited times.

Q10: Are ceramic mugs available ‘for here’ coffee orders?

A10: Yes, just ask your barista when you place your order. We also sell reusable white cups ‘at cost’ to encourage reduction in waste. This single-walled, recyclable cup can be used at least 30 times. A sleeve is recommended for very hot drinks. Reusable white cups hold16 fl oz. and are top rack dishwasher safe, however, hand washing is recommended. Do not microwave.

Q11: This location does not sell bottled water, why?

A11: University Centers made the commitment to not offer bottled water, in support of the UC Zero Waste Initiative.

Q12: Does Starbucks comply with the UC San Diego Fair Trade policy?

A12: Yes, Starbucks at University Centers adheres to the Fair Trade policy. Starbucks purchases coffee that is Fair Trade Certified or C.A.F.E. Practices verified. Their commitment to purchasing sustainably sourced coffee and tea is well documented in its Global Responsibility Report.

Q13: What is C.A.F.E Practices?

A13: It is one of the coffee industry’s first comprehensive set of sustainability standards, verified by third-party experts. The scorecards include more than 200 social, economic and environmental criteria. Conservation International and Starbucks worked together to launch Coffee and Farmer Equity (C.A.F.E) Practices in 2004.

Conservation International’s C.A.F.E. Practices is independently audited by the same organization which audits the Fair Trade USA program, SCS Global Services. In 2012/13 the UC San Diego Fair Trade Committee conscientiously voted to include this verification system based on the merits and efficacy of its criteria.

Q14: How does the C.A.F.E Practices program benefit local farmers?

A14: Starbucks pays a premium for its coffee. These premiums are paid to farmers, cooperatives and other organizations that positively impact the lives and livelihoods of coffee farmers and their communities. This is a holistic model which includes: responsible purchasing practices; farmer support; economic, social and environmental standards for suppliers; industry collaboration; and community development programs.

Q15: Is the Starbucks at UC San Diego participating in recycling and composting?

A15: Yes, we are recycling used coffee grinds which are available to interested customers at no charge.

Q16: Where can I learn more about Starbucks Sustainability efforts?

A16: Visit the Starbucks corporate site:

www.starbucks.com/responsibility

www.starbucks.com/responsibility/global-report

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